PATIENT INFO

Helpful Information Before You Begin Therapy

Starting counseling can bring up a lot of questions. This page is designed to help you feel more comfortable, informed, and prepared before your first appointment with Pathways of Florida in Lutz.

Patient Portal quick link card for Pathways of Florida.
What to Expect quick link card for new Pathways of Florida counseling clients.
Insurance Providers quick link card for Pathways of Florida patient information page.
Client Reviews quick link card for Pathways of Florida counseling services.

Patient Portal Access

The Pathways of Florida patient portal makes it easier to manage your care online. Through the portal, patients can request appointments, view upcoming appointments, access documents, and manage important information connected to their care. Their current site lists appointment requests, upcoming appointments, and document access as portal features.

Warm and welcoming therapy office with natural light, comfortable seating, and calming wellness-inspired decor.

What to Expect at Your First Appointment

Your first visit is an opportunity for your therapist to get to know you, understand what brought you in, and begin identifying goals for future sessions. Pathways of Florida’s current guidance notes that clients may complete initial paperwork, discuss concerns or questions, and work with their therapist to build a foundation for treatment goals.

Before Your Visit

Complete intake forms and bring insurance information if applicable.

During Your First Session

Your therapist will ask questions about your history, concerns, and goals.

Moving Forward

Together, you and your therapist will create goals for future sessions.

Accessible Care

Helping Make Mental Health Support More Approachable

Pathways of Florida works with a variety of insurance providers and is committed to helping clients understand their options before beginning care. If you have questions about coverage, appointments, or the right service for your needs, our team is happy to help.

UnitedHealthcare insurance provider logo
TRICARE insurance logo
Humana insurance provider logo
OPTUM behavioral health insurance logo
Humana Military insurance logo
AvMed insurance provider logo
Florida Blue health insurance logo
Aetna insurance provider logo

Already a Patient? Login to Our Patient Portal.

A Supportive Experience Centered Around Care & Connection

Choosing to begin therapy is a personal and meaningful step. At Pathways of Florida, we are grateful for the trust our clients place in us and proud to provide a compassionate, welcoming environment where individuals and families feel supported throughout their journey toward healing, growth, and emotional wellness.

I have been seeing Kelly for years and she has helped me tremendously. Self care and personal growth is a journey and I am incredibly grateful for her knowledge, expertise and genuine authenticity.

Andrea Albritton

Ive spent over a year at this place and ive gone from feeling extremely depressed and constantly down to finally getting a slight bit of hope in my heart again. I intend to keep coming here for many years and absolutely recommend it. It’s a great and friendly environment

Anay Pradhan

I have found Kelly and the team at Pathways Counseling to be highly skilled, supportive, accessible, and friendly. I highly recommend them to anyone working to navigate life’s challenges.

Brett Hill

GET IN TOUCH

Ready to Get Started?

Whether you have questions about insurance, scheduling, or what to expect, our team is here to help you feel comfortable before your first appointment.

(813) 279-1800
kcrowe@pathwaysofflorida.com
262 Crystal Grove Blvd. Lutz, FL 33548

Submitting this form is completely confidential. A member of our team will contact you shortly.

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